ISG Pearce Ltd is a leading regional contractor in the UK construction industry. Their client base is varied: commerce, education, health, leisure, social housing, student housing, defence, and retail.
Their forward-thining Managing Director wanted to gain competitive advantage by delivering exceptional customer experiences. The learning journey we developed included customer insight, leadership workshops and half-day awareness courses for 350 team members. As a result, repeat business grew and customer perception improved radically. The Sidona Group received a National Training Award in recognition of the thorough approach we took.