Getting emotional with your guest really pays!

Getting emotional with your guest really pays!

Anne Blackburn, Customer Experience Director at Sidona Group shares how to create marvellous memories for your guests and visitors by making positive emotional connections with them.


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@KerryDaynes @Girl_by_the_Aga Kerry I have tears rolling down my face, thank you for sharing that insight 😂
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@RevolutApp can some one help me please? You keep messaging me to prove ID, but this seems impossible to do!
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@BritishGasHelp / 81st in the queue / suggests to me you don’t have enough people@on line! #CustomerExperience -… https://t.co/77DIuPGpBE
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@BritishGasHelp Thanks John, I decided it was just easier to switch supplier, so I’m off.
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