Improving customer experience is one of the most influential things a company can do to increase customer advocacy. But how do you create a buzz about customer experience? How do you kick start new ideas? How do you achieve buy in for customer experience initiatives? We can help you address these big questions, and many more.
Brilliant, thought-provoking and inspiring, keynote speaker Derek Blackburn is rated as one of the top customer experience speakers in Europe. With over 20 years' corporate experience, as well as 15 years heading-up Sidona, Derek shares his knowledge and insight through a variety of speaking opportunities – from international conference seminars to intimate management briefings.
We are flexible and fun to work with
We'll get right to the heart of what it takes to motivate, engage and invigorate your teams, and we'll craft a customer experience seminar or management briefing around your individual needs.
To date, Derek has presented on the national and international stage, covering topics such as: